Privacy Policy

Privacy Policy for MBTronika (Operated by Thimbiri Trading FZE-LLC)

Effective Date: 14/06/2025

Welcome to MBTronika (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, www.mbtronika.com, make purchases, or contact our support team.

MBTronika is a business name operated by Thimbiri Trading FZE-LLC, a company registered in the United Arab Emirates.

1. Who We Are

This website is owned and operated by Thimbiri Trading FZE-LLC, trading under the brand name MBTronika. Our registered office is located in the United Arab Emirates.

2. Information We Collect
a. Personal Information

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (handled securely via third-party processors)
• Login credentials if you create an account

b. Non-Personal Information

We may collect:

• IP address
• Browser and device information
• Website usage data
• Referral URLs
• Cookies and tracking technology data

3. How We Use Your Information

• We use your information to:
• Process and fulfill orders
• Send order confirmations, invoices, and updates
• Provide customer service
• Improve website performance and user experience
• Detect fraud and security breaches
• Send promotional emails (with your consent)
• You can unsubscribe from marketing emails at any time via the unsubscribe link in the email.

4. Sharing Your Information

• We do not sell or rent your personal data. We may share your information with:
• Service providers (e.g., payment gateways, hosting providers, logistics companies)
• Analytics and marketing tools (e.g., Google Analytics)
• Legal authorities, if required by law or for legal defense purposes 

5. International Data Transfers

Your data may be stored or processed in countries outside your residence, including the UAE, United States, and Europe. We implement adequate safeguards to protect personal data during such transfers.

6. Cookies and Tracking Technologies

• We use cookies to:
• Maintain sessions
• Store cart data
• Improve site functionality
• Analyze traffic

You may disable cookies via browser settings, but some features may not work properly.

7. Your Privacy Rights

• Depending on your jurisdiction, you may have the right to:
• Access or request a copy of your personal data
• Correct or delete inaccurate data
• Withdraw consent
• Object to data processing
• Lodge a complaint with a regulatory body

To exercise any of these rights, email us at info@mbtronika.com.

8. Data Security

We use secure technologies (such as SSL/TLS encryption) and reputable service providers to keep your data safe. However, no system can guarantee 100% security.

9. Data Retention

We retain your personal data as long as needed to fulfill your orders, resolve disputes, and comply with legal obligations.

10. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect information from children. If we become aware that we have, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their privacy policies.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Continued use of the site implies acceptance of the updated terms.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Thimbiri Trading FZE-LLC (Trading as MBTronika)
Dubai, United Arab Emirates
Email: info@mbtronika.com